Our dedicated volunteers are carefully matched to one family who they get to know, sometimes over many months. They provide a listening and empathetic ear and, if necessary, a shoulder to cry on. Through regular contact our volunteers develop caring and supportive relationships appropriate to the individual family’s needs, built on trust, reliability and confidentiality.

Regular home-visiting makes a real difference to the parents and their children’s lives. We see the parents learn new skills and grow in confidence, which has a measurable impact on the children’s physical, mental and emotional development.

To see what our volunteers and families have to say about us go to our Home-Start Stories.